Managed Wi-Fi & hotspots
A wireless network can appear available while users still struggle to connect or stay connected.
Development direction: Explore measurements from the user’s side of the Wi-Fi connection.
Use cases / Potential applications
SunPoint Beacon is being explored for the situations below. These are intended use cases for the Beacon platform; commercial deployment and availability remain in development.
A wireless network can appear available while users still struggle to connect or stay connected.
Development direction: Explore measurements from the user’s side of the Wi-Fi connection.
When residents report intermittent service, property teams need a clearer view of where and when issues occur.
Development direction: Explore local observation across shared connectivity environments.
Intermittent problems are especially difficult to investigate when no one is on site.
Development direction: Explore a local probe approach that could gather context between visits.
Support conversations benefit from evidence that helps separate local and upstream connectivity issues.
Development direction: Explore how user-location observations could inform troubleshooting.
Explore the product
Beacon is being developed around a common need: continuous, independent visibility into real-world Internet quality, from simple consumer assurance to engineer-grade diagnostics.